# Accessibility Statement

# Accessibility at Earth Animal

At Earth Animal, we believe that everyone — including people with disabilities — deserves equal access to our products and information. We are committed to making our website accessible and inclusive for all visitors.

## Our Commitment

We strive to ensure that earthanimal.com meets or exceeds the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines help make web content more accessible to people with a wide range of disabilities, including visual, auditory, motor, and cognitive impairments.

## What We’re Doing

Our ongoing accessibility efforts include:

**Regular audits:** We conduct periodic accessibility reviews of our Site to identify and address barriers

**Accessible design:** We design with accessibility in mind, including color contrast, text sizing, keyboard navigation, and screen reader compatibility

**Alternative text:** We provide descriptive alt text for images so screen reader users can understand visual content

**Clear navigation:** We structure our Site with logical headings and consistent navigation to help all users find what they need

**Form accessibility:** We label form fields clearly and provide helpful error messages

**Third-party tools:** We work with our technology partners to ensure that integrations (such as checkout, chat, and reviews) support accessibility

## Feedback Welcome

Accessibility is an ongoing journey, and we’re always working to improve. If you encounter any barriers while using our Site — or have suggestions for how we can do better — we want to hear from you.

Please contact us:

**Email:** customerservice@earthanimal.com

**Phone:** 855-326-4625

**Hours:** Monday–Friday, 10am–5pm EST

When you reach out, please let us know:

•The web page or feature where you encountered the issue

•A description of the problem

•The assistive technology you were using (if applicable)

•Your preferred method of contact

We’ll do our best to respond within 2 business days and work with you to find a solution.

## Alternative Formats

If you need information from our Site in an alternative format, please contact us and we’ll work to accommodate your request.

## Third-Party Content

Our Site may include third-party content or links to external websites. While we strive to partner with accessible providers, we cannot guarantee the accessibility of third-party content.

_Last updated: July 6th, 2026_

_Earth Animal \| 230 East Ave. Suite 104, Norwalk, CT 06855_

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